Vesselnet Quality Policy

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VESSELNET is a leading telecommunication services and renewable energy provider in Africa. We are a one stop company for Telecoms Network Infrastructure providers, Operators and Original Equipment Manufacturers with services including Radio and Transmission (Fibre and Microwave) Network Planning, Site Acquisition, Network Deployment, Maintenance and Support. We also provide reliable solar power for individuals and business customers.

 

VESSELNET is dedicated to the principles of Quality Management System through continual improvement for market leadership and financial success. We maintain a program of quality assurance that ensures the building of quality into our products, solutions, and services.  

We emphasize effective communication with the customer, superior Systems and Solutions Design, Installation and Maintenance that exceed the customer’s expectations with accountability for quality effectiveness and timeliness of project completion.  

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We continuously achieve this through:

1. Appropriately identifying and addressing interested parties’ needs and expectations, including those of customers, workers, host communities, legal and regulatory requirements.

2. Implementing Quality Management System (QMS) that ensures compliance with the requirements of the ISO 9001:2015 and is appropriate to the purpose and context of our organization; and its strategic goals. 

3. Leveraging supplier partnerships which extend and complement our own capabilities

4. Our commitment to continual improvement of the Quality Management System in line with ISO 9001: 2015 requirements.  

5. Our commitment to satisfy applicable statutory and regulatory requirements.

6. Continually improving our services and employee performance.

7. Ensuring a conducive Working Environment for the creation of innovative ideas.  

 

         Andrew Ndaeji